‘myHyundai’ is the optimum customer service app for Hyundai Motors owners.

Car owners have to take care of many things when it comes to vehicle management. You have to replace certain parts regularly, cut maintenance costs and prepare for unexpected accidents. It’s quite bothersome to look up necessary service whenever you have issues with your vehicle. But Hyundai Motors owners can now be free from such concerns because Hyundai Motors launched the app ‘myHyundai’ for its customers. Not only does it take care of the vehicle management, but it also allows you to use all Hyundai Motors related services. We asked the app manager what specific benefits it provides.

Q. There have been customer service apps before. Why did they get integrated into myHyundai?

Thanks to the intuitive design, the first time myHyundai app users will easily adapt to it.

There were MyCar Story, Hyundai vehicle management and Blue Members apps. So the users had to look up each app depending on the necessary service. All the previous apps were integrated, and the myHyundai app was created so that the users could benefit from all our services with just a single app.

The app UI is constructed with focus on membership benefits and vehicle management. This is the result of the analysis of member status and the usage ratio of each function of the 3 previous apps which led to the analysis of main user groups and their most often used menus. The bottom part of the photo shows myBlue, where you can check out the services provided to Blue Members and myCar, where you can check the status of your car. Such intuitive structure allows you to get the necessary information easily and quickly.

Q. What benefits does the myHyundai app bring to the Hyundai Motors customers?

If you register your vehicle, you can see your vehicle status such as average mileage, recent repair history and consumable replacement status (photography source: Byeolmuri blog).

With the myHyundai app, Hyundai Motors owners can have an easier time with the vehicle management. As it is connected to various Hyundai Motors services, you can make use of necessary Hyundai Motors services with the app. For example, when you log in with your integrated Hyundai Motors account, you can view information such as available Blue Members points as well as final driving distance, mileage, consumable replacement status, etc. When you need vehicle maintenance, you can use the Blue Hands service, and when you wish to purchase vehicle related products, you can go to the car life mall and use your Blue Members points. Don’t panic if your car suddenly isn’t working properly, just turn on your myHyundai app and ask for the emergency dispatch service. An emergency dispatch staff near you will swiftly move to the site and help with the accident.

Setting the final driving distance will show your list of consumables to be replaced.

Many people don’t know when to replace their vehicle consumables. For the drivers who wish to find out when to replace them, the myHyundai app provides the ‘consumable replacement guideline’. If you set the final driving distance, the app will show a list of consumables to be replaced. As the photo shows, driving 40,000km will let you know what parts to replace, from oil filter to the A/C gas.

Q. Please let us know if there is a function on the myHyundai app you really want the users to know about.

There are also great tips to make the most use of Blue Members points.

This is the Blue Members points transfer application function. Blue Members points can be transferred to your family members only. Go to myBlue and click on ‘My Blue Members’ to apply for the points transfer. The myHyundai app was designed so that the users could make apt use of their accumulated and yet untouched Blue Members points. The previous Blue Members points mall was renewed to ‘Blue Life Mall’, with restaurants, hotels, etc., and ‘Car Life Mall’, with vehicle related products. Don’t let your Blue Members points sit around, go use them.

What role does myPlace play on the myHyundai app?

Notifying you on the Blue Members affiliated businesses for your car life

myPlace on the myHyundai app provides convenient services based on the app user location. It notifies you of the affiliated business locations around you where you can use your points such as the Blue Members affiliated gas station. It’s a function that was designed in consideration of the users’ convenient car life. You can save your frequently visited businesses and look up Blue Members affiliated businesses where you can use your Blue Members points. The myPlace service is to be continuously expanded in the future.

After looking at the advantages recommended by the myHyundai app manager, users will be able to make much more convenient use of the app. Above all, it’s most noticeable that the services that can be used with Blue Members points are displayed in front for greater benefits of the Hyundai Motors customers. If you are a Hyundai Motors owner, go for the myHyundai app where you can easily receive Hyundai Motors related services. You will not only be able to cut maintenance costs but also maintain your vehicle in full condition. A great car life doesn’t seem so difficult now.